NP Score

What is a good Net Promotor Score (NPS) score?


An NPS score is calculated by subtracting the percentage of detractors (people who give a rating of 0-6 out of 10) from the percentage of promotors (those who give a rating of 9-10 out of 10).

A NPS score is rated as: -100-0 Needs improvement, 0-30 Good, 30-70 Great, 70-100 Excellent.

Customer feedback

98.5% would recommend EduCare’s online learning service

98.8% would use the EduCare method of bite-sized learning again

98.4% find our courses to be simple and concise

99.2% feel confident to apply the knowledge gained from EduCare courses in their workplace

What our customers say


“The course material is very well developed with excellent partner organisations. It has grown in the time I have used it and I don’t believe you would find better value for money anywhere else.”
GEMS Founders School - Dubai


"On behalf of the training team, we’d like to personally thank you for all work on this over the years, it has been great working with you"

Ofsted Inspection Training & Support

           West Midlands Ambulance Service NHS Foundation Trust

"We feel that the EduCare method is robust, engaging and easy-to-use. The course is free of jargon making it easy to understand – you learn what you need to learn."  
West Midlands Ambulance Service NHS Foundation Trust

         UK Athletics

"Coaches & officials are able to complete certified courses in safeguarding at their own pace in their own time. We’ve been delighted with the service which has made a huge impact on the delivery of quality care and learning across the athletics fraternity." 
UK Athletics

           Royal Ballet School

"We have a large number of remote staff and being able to give them the same training as our in house staff without compromising on quality has been fantastic. Any issues that users may have are quickly resolved by the EduCare team and nothing is ever too much trouble." Royal Ballet School


"From an operational perspective, we find the functionality of the EduCare site easy to navigate and, with full admin access, reporting is both intuitive and user friendly."

Solihull College & University Centre


"I have been very impressed with EduCare's Health and Social Care package. I have found the content to be very good and feel that these are excellent courses for people with no or limited experience."

i-grow Care and Support Limited

          Reading Blue Coat School

“The fact that EduCare keeps a detailed training record is enormously helpful in ensuring that all staff have been trained to the appropriate level It also provides a neat summary for inspection evidence.”

Reading Blue Coat School

           Wrixon Care

"The courses are well written and use a variety of formats and exercises to vary the learning, maintain interest and reinforce subjects. It's also great that the courses are continually being updated, either with new content or new features."
Wrixon Care